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For more than a century, Follett has provided the North American academic market with the highest quality products and services. As the industry leader, our role reflects the values of our company.

Customers
We recognize associates who demonstrate a passion for exceeding customer expectations and are proactive, approachable and responsive in their relationships with both external and internal customers.

Innovation
We encourage associates to be open-minded, creative, solution-oriented and prudent risk takers.

Integrity
We require that all associates be honest, ethical and trustworthy.

Teamwork
We reward associates who are cooperative, committed to common goals and respectful of their colleagues.

Accountability
We expect associates to be responsible for their actions and to follow through on commitments.

Each and Every Associate
We demonstrate this by communicating openly and honestly, respecting the ideas and opinions of others, supporting learning and growth and recognizing achievements.


To be considered becoming a Follett of Canada vendor, please submit a formal proposal for our review. Please note that we only buy from vendors that have been approved, which we do on a seasonal basis.

For general merchandise, clothing, gifts, and sundry items please provide:

  • Company history or overview.
  • Product information: style or product numbers, costs, terms, minimums, etc.
  • Samples or pictures of merchandise. Due to the large volume of samples received, it is our policy not to return them unless you provide instructions on where they are to be returned, a shipping label, and a FEDEX or UPS number. If your samples need to be returned using UPS, they require us to ship 2-day only.

Your proposal, whether by mail or email, should be addressed to:

Susan Stephen : sastephen@fheg.follett.com

If you become an approved vendor, you will be required to sign our Vendor Labor Code of Conduct before any purchases are made.

For textbooks and general reading books please provide:

  • Publisher’s catalog or brochure.
  • Product information: terms, minimums, discount and returns policy.
  • Wholesaler relationships.
  • Samples are not required. Books sent for review will not be returned.
  • Only books with printed barcodes will be considered.

Your proposal, whether by mail or email, should be addressed to:

Joan Henry De Frahan: jhdefrahan@fheg.follett.com

We normally ask that you allow 6 - 8 weeks for us to get back to you. This timeline will help ensure that your merchandise, books, or computer products receive the appropriate consideration. If questions arise from your proposal or we need additional information, we will contact you. We appreciate your interest in Follett.

Please send this information to:

Follett of Canada Inc.
381 Kent Street, Suite 327
Ottawa, ON, Canada K2P 2A8

Phone: 613-230-6148
Fax: 613-230-1756

or send us an email:

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